Please view the final reflection below.
References:
Issa T. & Isaias P. (2015) Usability and human-computer interaction (HCI). In Sustainable Design (pp. 19-35). Springer, London.
https://doi-org.ezproxy.library.ubc.ca/10.1007/978-1-4471-6753-2_2
Jenkins, H. (2001). Convergence? I Diverge (Links to an external site.). MIT Technology Review.
Woolgar, S. (1990). Configuring the user: The case of usability trials. The Sociological Review, 38 (1, Suppl.), S58-S99
Safa'a Abusa'a 